Your information.
Handled with care.

Who to contact

This website is operated under the name Skillphase. Our office is 701E, Ibn Battuta Gate, Dubai. For privacy questions or requests, email nader@skillphase.com.

This notice covers this website and enquiries about Skillphase services. Services agreed with a client may have separate contractual and data-handling arrangements.

Enquiries and business conversations

The enquiry form asks for your name, work email, company and a short description of your challenge. Website, phone number, preferred timing, CRM, budget and referral details are optional. We use this information to respond and manage the enquiry. Submitting the form does not subscribe you to a newsletter.

Accepted enquiries are stored in an encrypted delivery queue for the configured CRM. Receipt identifiers, form versions and delivery status support retries and duplicate checks. Cloudflare Turnstile provides a security challenge; rate limiting uses keyed connection identifiers. A receipt confirms acceptance, not a booked appointment.

Email and WhatsApp links open the service you choose. We receive only the information you decide to send there and use it to respond and manage the business conversation. Opening a link does not send a message, book an appointment or subscribe you to marketing.

Please do not send passwords, payment card details, sensitive personal information or your customers’ records in an initial enquiry.

Optional analytics and session recordings

Google Analytics and Microsoft Clarity are configured for this website. They load only after you accept optional analytics. You can reject them and still use the website. We also keep them off when your browser sends Global Privacy Control or an affirmative Do Not Track signal.

Google Analytics helps measure page visits and interactions such as opening email or WhatsApp, visiting the contact page and completing the advisor. These actions are not treated as completed sales. Only a confirmed, accepted enquiry can create a lead event.

Our measurement events contain fixed event names and public page paths. They do not include form answers, email addresses, phone numbers, challenge text, advisor answers, receipt identifiers or URL query strings. Advertising consent, Google signals and advertising personalisation are disabled.

Microsoft Clarity helps us understand navigation, scrolling and interaction patterns through heatmaps and session recordings. Enquiry forms, receipts and the entire Growth Lab are explicitly masked. These providers can also receive browser, device, network and usage information through their services; masking does not make all website measurement anonymous.

Your accept or reject choice is stored on your device for up to 180 days, unless you clear browser storage. This preference contains the choice, version and date, not your contact details. Accepted analytics can use first-party cookies such as Google’s _ga and _ga_* and Clarity’s _clck and _clsk. Provider cookie lifetimes and browser limits vary; see Google’s cookie information and Clarity’s cookie information.

Use Privacy choices in the footer or here to change your decision. Withdrawing permission stops optional measurement and removes accessible first-party measurement cookies. It does not delete information already received by a provider. Re-enabling after withdrawal requires a page reload; the control explains this before you continue.

The Growth Lab

The guided advisor uses selected business type, challenge, CRM stage, channels and goal to suggest a starting plan. It does not visit your website, access your accounts or verify your business. Advisor answers and generated plans are not saved to this website’s database or CRM. Calculator and visibility-check inputs stay in your browser.

AI personalisation is not connected in this environment. The advisor uses its guided assessment and sends no answers to an AI provider.

Submitting an advisor assessment sets a first-party functional cookie, skillphase_advisor, for one hour, limited to the advisor API. It contains a signed random identifier for request limits, not your answers or contact information. Rate-limit records use keyed identifiers and counters. This functional protection is separate from optional analytics consent.

Service providers and external links

• Vercel hosts the public website and processes requests needed to deliver and protect it, including technical request information.
• Google Workspace supports Skillphase’s business email. If you email us, Google processes that correspondence as part of the email service.
• WhatsApp processes messages you choose to send using its service. Its privacy terms apply to that conversation.
• Google Analytics and Microsoft Clarity process optional website measurement only when enabled and accepted as described above.
• Hetzner hosts Skillphase’s private server in Germany. Accepted enquiries are stored there in an encrypted PostgreSQL delivery queue and delivered to Skillphase’s self-hosted CRM on the same server. Cloudflare Turnstile provides the form’s security challenge.
• Google Calendar’s booking page processes the details you enter when you book a fit call. Google’s privacy terms apply to that booking.
• YouTube (Google) streams the Fujairah TV interview on the About page and homepage only after you press play. Before that, no request is made to YouTube. The player loads from youtube-nocookie.com, and Google’s privacy terms apply to playback.

Providers may process information in countries other than yours, under their applicable service terms and privacy arrangements. We do not promise that all information stays in the UAE. Contact us for questions about the provider arrangements relevant to your enquiry.

Images, fonts and visual assets are served by this website, except the interview video described above. Links to other websites open services with their own privacy practices.

Retention and privacy requests

We use enquiry correspondence to respond and maintain the related business conversation. The period it is kept depends on the enquiry, any subsequent engagement and applicable record-keeping obligations. This notice does not promise a fixed deletion period for email, messaging services or provider logs.

You can ask about information associated with your enquiry, request a correction or deletion, or raise a privacy concern by emailing nader@skillphase.com. We may need to verify the request and explain any information that must be retained. The rights and exceptions that apply can depend on your location and the circumstances.

You can withdraw optional analytics consent at any time through Privacy choices. Changes apply to future measurement. We will update this notice as the website’s services and handling practices change.

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